If you have any questions, please don't hesitate to contact us at support@sweetbuttasoul.com or on Instagram at @Sweetbuttasoul. We will get back to you within 24-72 hours.
Available Monday- Friday 9am-5pm EST
FAQs
Shipping & Returns
Do you ship worldwide?
At the moment, we do not ship internationally, but as our audience grows, we hope to offer worldwide shipping soon!
Are these products returnable?
Due to health and safety standards, we cannot accept returns. However, if your product arrives broken or damaged, please contact us within 7 days—we’re happy to help!
How long does shipping take?
Domestic orders usually arrive within 3–7 business days after processing. Please allow extra time during holidays, sales, or due to carrier delays.
Product Questions & Skin Concerns
Who is this product for?
Our BUTTAS are safe and beneficial for everyone; it is suitable for ALL skin types. Our BUTTAS are made to help from toddlers to those with sensitive skin. Even if you are seeking moisturization and feel like you’re missing something, this is for you!
I have eczema or another skin condition – can I still use SweetButtaSoul?
SBS BUTTAS was curated because our CEO suffered from eczema and body acne growing up. As many of our customers can relate, this is why they love our body BUTTAs. Nonetheless, every skin is unique, we recommend consulting with your Dermatologist first!
How long does this product last?
Once opened, this product lasts 6 months to a year—though we’re sure you’ll enjoy it so much it won’t stick around that long!
How To Use
Can I use Sweet BUTTA on my face?
We recommend using only the unscented or turmeric BUTTAS on the face. Those formulated with scents, we recommend using for the body & lips only.
DISCLAIMER…… Please be advised that the products for sale on our website are not intended to diagnose, cure, mitigate, prevent, or treat any disease or health condition, and they are not to be considered a Medical Device.
DISCLAIMER…… Given that this product is thick & has ingredients such as turmeric, it is intended to let it hydrate during your night care routine to prevent sheet/fabric stains. This product can be used at any time of the day.